FAQ
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Q1: Why customers always choose us?
We are 100% Actual Factory 100% information Authentic !!!
We are not only online store on Alibaba.
We are direct factory which passed Europe BSCI,Sedex 4P,Disney Fama,Amazon,Heineken factory audit```````
Q2: Where is your Factory located?How can we visit your factory ?
Our factory is located in Ningbo city, Zhejiang province.
Way 1: You can fly to Ningbo airport and our people can go to airport to take you to our factory which will take about 1hour from airport to our factory.
Way 2: You can fly to Shanghai Pudong International Airport and take the coach from Shanghai to Ningbo city which will take about 3hours.
Way 3: You can fly to Yiwu Airport and our people can go to airport to take you from airport to our Yiwu branch office to visit our showroom and discuss about the business, and our people could drive you to our factory if you want and it will take about 3hours from our branch office to our factory.
Best Way is that you contact us in advance and we will give you suggestions how to visit us.
Q3: What is our price term?
We can offer EXW price, FOB price and CIF price as client's requests.
Q4: What is our payment term?
1.T/T: 30% deposit before production and balance before delivery or against by B/L if ship by sea.
2. Western Union.
3. PayPal.
4.LC
Q5:What's your main item? Do you provide OEM service?
As you can see from our site, we mainly produce t-shirts, golf shirts, hoodies, pants, fleece, vest and tank top and other knitted items.
We have been doing OEM orders for about 10years already and almost 95% orders are customized with clients' fabric, design, size, label, tag, packing etc...
Q6:What's your sample policy?
Stock sample in our showroom could be free, but sample courier cost will be on your account.
Customized sample in right fabric will be charged and usually about 3-12 working days, but all the cost will be refunded after order.
Q7:What's your MOQ and normal lead time?
Our MOQ usually is 500pcs per color and per design and normal lead time is about 5-25working days.
Q8:What's your payment terms and nearest shipping port?
Usually 30% TT deposit and balance to be paid before delivery, however, other payment terms could also be negotiated.
Ningbo airport or Ningbo Sea port is the best one for us.
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